Best India Virtual Phone Number For Your Business In 2020


If you're in the market for a VoIP number in India, you've come to the right place. Whether you have a service you aren't exactly happy with, are looking to cut costs, or are new to the virtual number space and looking for a place to start, we are here to help! Whatever the reason may be, we assume you want the best VoIP provider for your business that offers the best call quality, advanced business features, and best pricing.
In this post, we will go in-depth on some of the top virtual phone number providers in India, their feature sets, pricing, and any additional costs.

How We Compared the Top India Virtual Number Providers

There are many things you need to consider when looking into buying an India virtual phone number. First and foremost, you need to determine what kind of virtual phone number you will require, a toll free virtual Indian phone number or a virtual local Indian phone number. You will also need to consider where your callers will be calling from, where you will be forwarding the calls, and the price of add on features, such as call recording.


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Top India Virtual Number Providers
We realize it can be overwhelming to go out and do all the research on your own when picking a virtual number provider. It's a big decision that can either help or hurt your business, which is why we scoured the internet to find on the best virtual number providers in India. Each provider here has been around for a meaningful period of time and seen sustained success in the industry. The providers we will take a look at are:
  • Traverse Telecom Inc
  • MyOperator
  • GlobalCallForwarding
  • LeadNXT
  • Exotel
  • TollFreeForwarding
  • AVOXI
Note: All pricing is current as of November 2019.
Competitor
Plans Start at
Lowest Inbound Rate
Toll Free & Local?
Traverse Telecom Inc
$24.99
$0.010
Both
GlobalCallForwarding
$78.81
$0.201
Toll free
LeadNXT
$9.72
$0.011
Both
Exotel
$138.99 (6 months)
$0.014
Local
TollFreeForwarding
$69
$0.106
Both
AVOXI
$35.99
$0.095
Both

Traverse Telecom Inc

Traversetelecom Inc offers a multitude of products, from "office IVR systems", cloud call center software, and outbound calling solutions. Their Office IVR System seems to be an inbound virtual number , as most people commonly know it as, allowing your team to receive inbound calls from customers and prospective clients. They offer both toll-free and local virtual numbers but do not make it immediately known what kind of number you need for outbound calling.
They offer a very strong feature set, including features such as:

 

MyOperator

MyOperator offers a multitude of products, from "office IVR systems", cloud call center software, and outbound calling solutions. Their Office IVR System seems to be an inbound virtual number , as most people commonly know it as, allowing your team to receive inbound calls from customers and prospective clients. They offer both toll-free and local virtual numbers, but do not make it immediately known what kind of number you need for outbound calling.
They offer a very strong feature set, including features such as:
  • Toll-free and local virtual India phone numbers
  • IVR
  • Call routing
  • Call recording
  • Call forwarding
  • Voicemail
  • Live call transfer
  • After call SMS
  • Call and SMS analytics
  • Call logs
  • 24 x 7 support
One thing to note is they do not offer outbound calling with their Office IVR System, and only offer outbound calling in their "cloud call center" plans.

MyOperator India Virtual Number Pricing

MyOperator offers two different plans for their "Office IVR System" aka an inbound virtual number, one for a mobile number, and one for a toll-free number. Both plans cost 2300 rupees per month, or $31.97 USD* per month. Both plans include the call management features that we have already listed above. Additionally, their mobile number plan includes unlimited minutes, while their toll-free number plan includes 2000 minutes per month, and they charge $0.017 per additional minute.
*Price current as of November 2019

GlobalCallForwarding

GlobalCallForwarding, owned by United World Telecom, is a virtual number and contact center solution provider, offering toll-free, local, and mobile phone numbers in over 150 countries worldwide. GlobalCallForwarding offers a strong suite of features, including:
  • Call forwarding
  • Call routing
  • IVR
  • Call transfers
  • Minute rollover
  • Black and white lists
They also offer call recording, which carries a $3 per month + $0.02 per minute charge.

GlobalCallForwarding India Virtual Number Pricing

GlobalCallForwarding offers only India toll-free virtual numbers, but offer 5 different plans to accommodate for any business need.
  • Basic
    • $78.81 per month
    • 257 minutes per month
    • $0.3481 per additional minute
  • Value
    • $198.95 per month
    • 677 minutes per month
    • $0.3291 per additional minute
  • Power
    • $398.95 per month
    • 1,509 minutes per month
    • $0.3101 per additional minute
  • Premium
    • $598.95 per month
    • 2,573 minutes per month
    • $0.2911 per additional minute
  • Enterprise
    • $998.95 per month
    • 4,961 minutes per month
    • $0.2531 per additional minute
If you would like to use your virtual India toll-free the phone number for outbound calling, you will have to purchase their outbound calling package:
  • Outbound Basic
    • $25 per month
    • Outbound rates: $0.023 per minute*
  • Outbound Value
    • $100 per month
    • Outbound rates: $0.0218 per minute
  • Outbound Power
    • $250 per month
    • Outbound rates: $0.0212
  • Outbound Premium
    • $500 per month
    • Outbound rates: $0.0205 per minute
  • Outbound Enterprise
    • $1,000 per month
    • Outbound rates: $0.0196 per minute
*When calling to phone in India. Charges will vary depending on where you place your outbound calls.

LeadNXT

LeadNXT offers not only India virtual phone services, but also things such as missed call services, which are generally used for opt-in campaigns, marketing campaigns, contests, and voting. They offer good features, suitable for many different aspects of the business. Some of their popular features include:
  • Lead assigning
  • Call recording
  • SMS
  • Follow up notifications
  • IVR
  • Email
  • Call forwarding
They do not make it immediately known which features are included in which plans, so it is best to reach out directly to sales for more information.

LeadNXT India Virtual Number Pricing

LeadNXT offers a free, pay-as-you-go plan, a virtual number service plan, and a toll-free number plan.
Virtual Phone Service
  • Silver Plan
    • $9.72 per month
    • 600 minutes and 600 SMS messages per month
    • 4 agents
    • Unlimited channels
  • Gold Plan
    • $18.06 per month
    • 1200 minutes and 1200 SMS messages per month
    • 6 agents
    • Multilevel IVR
    • Unlimited channels
  • Diamond Plan
    • $27.79 per month
    • 2500 minutes and 2500 SMS messages per month
    • 10 agents
    • Multilevel IVR
    • Unlimited channels
  • Toll-Free Number Service Plan
    • Basic Plan
      • $22.23 per month
      • 3 agents
      • Unlimited channels
    • Advance Plan
      • $36.13 per month
      • 7 agents
      • Unlimited channels
      • Multilevel IVR

Exotel

Exotel is a virtual number and SMS software provider, offering virtual phone numbers across Asia and the United States. Additionally, their platform allows you to SMS message customers in more than 190 countries around the world. Some popular features that are included in their virtual number plans are:
  • Missed call services
  • Dynamic call flows
  • Call and SMS campaigns
  • Call recordings
  • Reports and analytics
  • Call and SMS APIs
  • Automated calls and SMS

Exotel India Virtual Number Pricing

Exotel offers 3 different plans for their virtual number plans, which include SMS. They use a credit system for their pricing, where one call or SMS message sent or received costs 1 credit, and 1 credit equals ₹1. Their pricing is as follows:
  • Dabbler
    • $138.99 for 6 months of service
    • ₹5000 of credits ($69.50 USD)
    • 3 agents
    • 1 saxophone (or virtual phone number used to make and receive calls)
    • Unlimited channels
    • Multilevel IVR
  • Believer
    • $277.99 for 12 months of service
    • ₹9500 of credits ($132.05 USD)
    • 6 agents
    • 2 homophones
    • Unlimited channels
    • Multilevel IVR
  • Influencer
    • $688.05 for 12 months of service
    • ₹39000 of credits ($542.11 USD)
    • Unlimited agents
    • 10 homophones
    • Unlimited channels
    • Multilevel IVR

TollFreeForwarding

Tollfree forwarding, a virtual phone number software provider offers toll-free and local phone numbers in over 120 countries worldwide. They offer a wide array of advanced features to accompany their India virtual phone numbers, including:
  • Call forwarding
  • Time of day routing
  • IVR
  • Call recording
  • Voicemail and Fax to email
  • Reporting

TollFreeForwarding India Virtual Number Pricing

TollFreeForwarding's pricing is fairly straightforward, offering 6 different plans to accommodate your telephony needs. All the prices below reflect forwarding your incoming calls to a VoIP or SIP line, rather than a traditional phone.
Toll free pricing:
Starter (Toll free)
  • Pay-as-you-go: $69 per month, $0.313 per minute
  • 89 minutes: $89 per month, $0.292 per additional minute
Medium (Toll free)
  • 165 minutes: $109 per month, $0.283 per additional minute
  • 334 minutes: $149 per month, $0.275 per additional minute
Large (Toll free)
  • 530 minutes: $179 per month, $0.267 per additional minute
  • 840 minutes: $219 per month, $0.259 per additional minute
Local number pricing:
Starter (Local)
  • Pay-as-you-go: $44 per month, $0.146 per minute
  • 104 minutes: $49 per month, $0.135 per additional minute
Medium (Local)
  • 235 minutes: $64 per month, $0.129 per additional minute
  • 400 minutes: $79 per month, $0.123 per additional minute
Large (Local)
  • 789 minutes: $109 per month, $0.117 per additional minute
  • 1,310 minutes: $139 per month, $0.112 per additional minute
  •  

AVOXI

AVOXI, a cloud contact center, and virtual phone number provider offers toll-free and local virtual India phone numbers. Offering virtual numbers in 160+ countries and a wide array of features, AVOXI has a plan fit for small businesses and enterprises alike. Some of their features include:
  • Call forwarding
  • Call recording (with extended storage options available)
  • Time of day routing
  • IVR/virtual attendant
  • Call conferencing
  • Call groups
  • Voicemail
  • Analytics
  • Outbound calling

AVOXI India Virtual Number Pricing

AVOXI offers both toll-free and local phone numbers in India. Below is the pricing for AVOXI's toll-free Indian virtual phone numbers:
  • Classic
    • $25.99 per month
    • No monthly minute bundle
    • $0.225 per minute
  • Basic
    • $43.99 per month
    • 200 monthly minutes
    • $0.223 per additional minute
  • Connect
    • $88.99 per month
    • 425 monthly minutes
    • $0.221 per additional minute
  • Standard
    • $115.99 per month
    • 575 monthly minutes
    • $0.207 per additional minute
  • Advanced
    • $133.99 per month
    • 700 monthly minutes
    • $0.198 per additional minute
  • Premium
    • $205.99 per month
    • 1100 monthly minutes
    • $0.194 per additional minute
  • AVOXI offers local virtual Indian phone numbers in Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, and Pune. Below is AVOXI's local India virtual number pricing:
  • Classic
    • $39.49 per month
    • No monthly minute bundle
    • $0.131 per minute
  • Basic
    • $43.99 per month
    • 104 monthly minutes
    • $0.122 per additional minute
  • Connect
    • $57.49 per month
    • 235 monthly minutes
    • $0.116 per additional minute
  • Standard
    • $70.99 per month
    • 399 monthly minutes
    • $0.111 per additional minute
  • Advanced
    • $97.99 per month
    • 788 monthly minutes
    • $0.105 per additional minute
  • Premium
    • $124.99 per month
    • 1310 monthly minutes
    • $0.101 per additional minute

Final Thoughts

All in all, we firmly believe each provider listed here can provide a good product for your business. That being said, we realize not all businesses are alike, so be sure you carefully evaluate your exact needs. Take things like estimated monthly minutes used, number type, cost, and feature set as guidelines for choosing your next India VoIP provider.
We hope that you found our best virtual number providers review helpful and practical. This is by no means an all-encompassing post, as there are countless providers out there that may be the right choice for your business. If you feel as if we might have missed a provider or see another oversight, please do not hesitate to reach out! We are always updating our content to be as useful and up to date as possible.

Buy Online

Start managing your calls within minutes when you buy your business phone numbers online. After your purchase, an AVOXI representative will contact you to confirm your account details and test your new phone number.
Ideal VoIP Solutions for every Business
The best part about Voice Over Internet Protocol is that it is not limited to any specific industry. At IP Momentum we have the Best VoIP Service Providers in India for Business use across Industries.
Regardless of what industry you are in and what size your business is, an effective communication system is all you need. A reliable, cost-effective, and efficient communication tool enables your employees, customers, and vendors connect with each other through high-quality calls.
Setting up a seamless connection will not only give you a brilliant experience but also make your teams to be more productive. This, in turn, leads to sustaining great customer relationships and healthier growth.
We, being one of the best VoIP service providers in India, truly comprehend your business needs. We aren’t limited to just one domain but rather focus on multiple markets.
From health, legal to transportation, education, and telecommunications, we have it all covered at IP Momentum. Whether your business is located in Bangalore, Mumbai, Kolkata and across India, we will be able to cater to your VoIP needs

Our VoIP services come with these perks:
Increased Flexibility: When it comes to usage, our VoIP phone service is highly flexible. We also offer you the pliability of moving your telephony systems to other location if you decide to shift.
Superior Technology & Security: Our calling services are far more superior and advanced. We offer better clarity, low charges, low call drops, and uninterrupted calls. We use advanced encryption technology to make sure that your calls are 100% secure and further, assure you that no hacker will be able to decode them.
Multi-Featured: Being one of the best VoIP Services in India, we also bring the concept of multi-featured telephony system. This means that you will now be able to afford some feature-rich systems like conference calls and call on queue.
User friendly: Our VoIP solutions are easy to use, less complicated, and are extremely user friendly.
Establishing a strong local presence with our VoIP services is as easy as opening a jar. Get yours set up in mere moments.


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